• FAQ
  • Privacy Policy
  • Terms & Conditions

Shipping

Do You Ship Internationally?

Yes, we do! We use EMS (Express Mail Service) a subsidiary of POS Indonesia. With it’s global network EMS can deliver to over 190 countries worldwide. To see who is your global network partner in your country please visit the EMS website.

How Long Will It Take To Get My Package?

We process and ship your orders within 24 hours of accepted payment. While delivery time is depending on your location and order day and may vary between 3-14 working days. During the order process you can track your order at the EMS website.

I live in Bali, Is There Express Delivery?

We offer 100% free shipping for in-store pick up. Make sure you opt-in for "In-Store Pick Up" at checkout page and fill in your Bali address. You can pick your order at either our Dreamland or Canggu store. Otherwise, you can use Go-Jek or Grab to pick up for yourself.

Payment

What Payment Methods Are Accepted?

We use Stripe as our payment gateway. With Stripe, we accept Credit and Debit Cards internationally.

We also use Multi Currency. You can shop and pay our products in your currency. Right now, we support USD, AUD, EUR, CAD, and IDR. For multi currency rate, we use IDR as base currency and Live Rate as exchange rate.

Is Buying Online Safe?

We make great strides in making the payment process safe. Our website is SSL (Secure Sockets Layer) protected, establishing a secure encrypted link between our website and your computer. We don’t store your credit card information on our server. Only the payment provider can see your sensitive data.

Orders & Returns

Can I Cancel or Change My Order?

You can cancel your order for free as long as the status is “Processing”. If your order is “Completed”, it already left our HQ and is on the way to you, cancellation is not possible anymore.

Do I Need an Account To Shop?

We also allow “guest” orders in our online shop without the need to create an account. For your convenience and better tracking, we recommend to create an account.

Can I Return or Refund My Order?

Yes, You Can! We offer 100% satisfaction guarantee for all purchases. 


We are happy to refund of replace any goods once arrived if they are found to not be exactly as ordered. All we ask is that you pay return postage and duties (if any) on your purchase. Please return your goods with original labeling and packaging unworn/unused, in the condition you received it. 


We have the rights to decline your request if we found your goods arrived without original labeling and packaging, already worn/used, and not in the condition you received. Please refer to our return and refund policy.

Privacy Policy for UD Ekumenik

At BGS Bali, accessible from https://www.bgsbali.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by BGS Bali and how we use it.If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@bgsbali.com

Log Files 

BGS Bali follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons 

Like any other website, BGS Bali uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies 

You may consult this list to find the Privacy Policy for each of the advertising partners of BGS Bali. Our Privacy Policy was created with the help of the Privacy Policy Generator.Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on BGS Bali, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.Note that BGS Bali has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies 

BGS Bali's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 


You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information 

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.BGS Bali does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy 

OnlyThis Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in BGS Bali. This policy is not applicable to any information collected offline or via channels other than this website.

Consent 

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Welcome to BGS Bali! 


These terms and conditions outline the rules and regulations for the use of UD Ekumenik's Website, located at https://www.bgsbali.com. 


By accessing this website we assume you accept these terms and conditions. Do not continue to use BGS Bali if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator. 


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. 


Cookies 

We employ the use of cookies. By accessing BGS Bali, you agreed to use cookies in agreement with the UD Ekumenik's Privacy Policy. 


Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies. 


License 

Unless otherwise stated, UD Ekumenik and/or its licensors own the intellectual property rights for all material on BGS Bali. All intellectual property rights are reserved. You may access this from BGS Bali for your own personal use subjected to restrictions set in these terms and conditions.You must not: 


   1. Republish material from BGS Bali 

   2. Sell, rent or sub-license material from BGS Bali 

   3. Reproduce, duplicate or copy material from BGS Bali 

   4. Redistribute content from BGS Bali. 

This Agreement shall begin on the date hereof. 


Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. UD Ekumenik does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of UD Ekumenik,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, UD Ekumenik shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. 


UD Ekumenik reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions. 


You warrant and represent that: 

   1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; 

   2. The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; 

   3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy 

   4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. 

You hereby grant UD Ekumenik a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. 


Hyperlinking to our Content 

The following organizations may link to our Website without prior written approval: 

   1. Government agencies; 

   2. Search engines; 

   3. News organizations; 

   4. Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and 

   5. System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups whichmay not hyperlink to our Web site. 

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site. 


Your Privacy 

Please read Privacy PolicyReservation of Rights 


We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.Removal of links from our websiteIf you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date. 


Disclaimer 

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will: \n 

   1. limit or exclude our or your liability for death or personal injury; 

   2. limit or exclude our or your liability for fraud or fraudulent misrepresentation; 

   3. limit any of our or your liabilities in any way that is not permitted under applicable law; or 

   4. exclude any of our or your liabilities that may not be excluded under applicable law. 

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty. 


As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

BGS DREAMLAND

BGS CANGGU

A SHORT STORY

BGS Bali is your friendly neighbourhood surf shop and coffee bar. Located in the Bukit & Canggu Bali. Stop in for the best coffee around, wifi, surf essentials, snacks, beers, and a group of friendly faces that will quickly become your best buds. Whether you have a question about places to stay, delicious food or a first-hand​ surf report, we have what you need!

CALL US

Phone: +62 878-6181-3103

EMAIL US

info@bgsbali.com